Thank you for shopping at Mpower.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the Return and Refund Policy Generator.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
● Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Mpower, No.31 Jalan Mutiara Emas 5/22,Taman Mount Austin , 81100 Johor Bahru,Johor..
● Goods refer to the items offered for sale on the Service.
● Orders mean a request by You to purchase Goods from Us.
● Service refers to the Website.
● Website refers to Mpower, accessible from http://mpowerjp.com/
● You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
If we have not shipped the goods, you have the right to cancel your order within 7 days without providing any reason for this.
The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
● By email: admin@mpowerjp.com
We will refund you within 14 days from the date of cancellation. We will use the same payment method you used for the order, and you will not incur any costs for this type of reimbursement.
We reserve the right to refuse the return of any product that does not meet the return conditions at our sole discretion.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
● By email: admin@mpowerjp.com